Lodging Policy (Scroll down for Camping Policy)
Check In Policy: Check-in 4 P.M Please check in with us at the Front Desk in the Main Building before arriving at your cabin.
Check Out Policy: Check-out 11 A.M.
Please inquire about early check-in or late check outs, though a fee may be associated.
Deposit Policy: A non-refundable 50% deposit is required for all reservations. A two-night minimum stay is required on weekends during peak seasons.
No Refunds for early departures.
Cancellation Policy:Due to our size and the seasonality of our business even a single cancellation has a profound impact on our ability to re-book cancelled units and keep rates as low as possible. Although deposits are non-refundable we do encourage guests to use their deposit towards a future reservation as long as the cancellation and rebooking is made at least 14 days prior to the original arrival date.
How to Cancel: To cancel or reschedule, please call our Front Desk at (207)528-2900 at least 14 days prior to your arrival date.
Guests who cancel within 14 days of their expected arrival will forfeit their deposit.
Travel Protection: For guests who have chosen to add Travel Protection
(Cancel For Any Reason) to their reservation; all cancelations & refunds must go through Worry-Free Bookings, a third party. You can read their terms & conditions here: https://www.worryfreebookings.com/cancel-for-any-reason.html
We appreciate your understanding and cooperation. Our policy helps ensure the best possible rates for all of our guests and supports the sustainability of our business.
Pets Policy: Your pets are welcome. There is a $25 per pet per night fee in our lodging accommodations. Maximum of 3 pets. We love ours and enjoy to travel with them too. However, we do ask that you bring what will make them comfortable while away from home such as kennels, dog beds etc. and keep them off beds and furniture. Pets must be leashed at all times. Please be considerate of all and clean up after your pet. Our Housekeeping staff loves your furry family members but they don't want to upset them or accidentally let them loose. If you have a pet on your reservation, please leave your trash and towels outside, they will exchange them for fresh ones!
Children: Children must be accompanied by an adult at all times.
Smoking: All Cottages and Guest Suites are Non-Smoking. If it is determined that units were smoked in we reserve the right to charge a $150 cleaning fee.
Guests are to leave their Cottage or Suite clean with dishes washed and put away. (We reserve the right to charge up to $100 cleaning fee)
Propane grills can be found throughout our property for your use. Cabins that are located off of our main property also are supplied with propane grills.
Camping Policy
Check In Policy: Check-in 12 P.M Please check in with us at the Front Desk in the Main Building before arriving at your site.
Check Out Policy: Check-out 11 A.M.
Please do not drive nails into trees, cut trees or deface Shin Pond Village property in any way.
Please leave campsites clean and fireplaces empty.
Tents are permitted to stay on RV Sites, we just ask that no stakes are driven into the ground at RV Sites.
State law prohibits the discharge of gray and black water into the ground.
Please observe quiet time from 11:00 P.M. to 7:00 A.M. (Pre-approved functions such as weddings may go later than 11:00 P.M.)
Any damages should be reported immediately. (An estimate of repairs will be prepared and billed to you.)
Pets Policy: Your pets are welcome. Pets must be leashed at all times. Please be considerate of all and clean up after your pet.
